Get In Touch
Frequently Asked Question!
You can view your recent orders on the My Account page and click on My Orders. It will show your current orders active and completed orders.
We are happy to accept payment in Direct Bank Transfer or cash. We We require full payment before we start work. All our online payments are conducted through the secure online payment gateway Razorpay.
Pick up from your nearest GoDesign local pickup store with free delivery. However, we can provide this service at an additional delivery charge if delivery is required to your address or another address.
We have a large product range with lots of different prices. Search our products & prices to find the product you’re interested in and we’ll let you know the price before you add it to your basket.
We work hard to make sure you order is produced to our high standards. In the unlikely event that you find something wrong, please contact us and explain the issue. We’ll do our best to resolve it to your satisfaction.
Once you’ve done payment and your design finalize to print your order will begin our automated production process. As we’re manufacturing something just for you, it’s not possible to cancel your order once we begin.
We’ve tried to simplify the online ordering process, so simply find the product you want from our product range, upload your design file and add it to your basket. After verifying your address, mobile number, email and finally you pay through our secure checkout service.
If you use the Create Design option, we’ll start work as soon as you check out. If you’ve uploaded your own file for printing, we’ll check it and let you know if we need to make any changes or corrections. After that, you can also check the progress of your order on My Orders page for reliable and robust service
Whatever your deadline, we’ll help you meet it. Choose our priority service for a quick turnaround. If you make your own design order, we will deliver on time. After that, if part of your order is not shipped on time, we will issue a credit of 50% of the value of your order. You can get this credit on your next order. If you have given us the design option we create, the delivery time will be communicated after your design and your final approval.
Please check your design carefully before you finish. We offer fantastic prices by automating our entire process. We don’t want you to be sad, so please check all telephone numbers, dates, times, addresses, prices and spelling before you place your order. If you spot an error after you’ve ordered, then we’re sorry that we won’t be able to rectify it.
You can contact us directly and in person by visiting your local GoDesign Office. However, we’ve also made a contact form that you can fill out to ask about partnering with us, technical difficulties or sales enquiries. Just visit our contact us page.
When signed in to your account, click the my account page. Here you can change your password, contact details and how you want us to contact you. Don’t worry if you forget your password, it happens to all of us! You can get a reminder by clicking the Forgot your username or password link on the login page.